IBM Notes/Domino Administrator 40 views0 applications



Email Support:

  • Identifies and addresses potential service level problems within the IBM Notes email environment
  • Standard email, calendar, scheduling, and reservations support
  • Responsible for the creation and maintenance of production email databases


Server Support:

  • Performs daily health check of email and database servers
  • Monitors server performance, sizing and space utilization, load balance configuration and backups
  • Responsible for the processing of notification paging and texting through hosted systems


Content Filtering:

  • Monitoring and reporting of spam, virus and bulk email processing
  • Quarantine review and removal of unwanted email(s)
  • Required to investigate origin and potential infiltration methods of certain ‘flagged’ emails
  • Works directly with hosted/third party content filtering vendor in the investigation of emails


iOS/Android Support: 

  • Sets up email accounts for the receiving and routing of email on mobile devices
  • General support of user configurations and troubleshooting
  • Support of calendar, meeting views and notifications through device

Handheld or user preference security support



To perform this position successfully, an individual must be able to consistently execute each essential duty & responsibility as well as consistently show proficiency with the following qualifications.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • The ability to handle multiple tasks in a fast paced environment
  • Ability to learn and understand the business processes supported by the team’s software solutions
  • Ability to work independently with minimum supervision and direction
  • Possess strong time management and work ethic

Education and/or Experience:

Years of experience            3-5 years of experience in Information Technology and IBM Notes/Domino email administration

Education preference         4 year degree in IT related course of study

Computer Skills                   3-5 years experience in supporting the implementation of IBM Notes/Domino email databases and account management

Strong knowledge of SMTP, mail routing, HTTP, security,

directories, and replication in a multi-domain global environment

Certifications, etc.              Certified IBM Notes/Domino Email Admin or similar preferred


Language Skills:

  • Communicates effectively with business and IT associates
  • Exhibits good written and verbal communication skills
  • Ability to convey a professional and positive image in all situations
  • Possess effective presentation development and delivery skills including the ability to adjust presentations to match appropriate audience
  • Experience in transposing data into clear and concise documents for upper level review
  • Ability to document findings and solutions that address business needs

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We build relationships with companies and brands through honesty and integrity to put the right people in the right positions. We treat all of our clients like family.

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Arc 10 Resources LLC
14460 Falls of Neuse Road ste 149-127, Raleigh, NC 27614

William Carter – Managing Partner
wcarter [at]