IBM Notes/Domino Administrator 25 views0 applications

PRIMARY DUTIES AND RESPONSIBILITIES:

 

Email Support:

  • Identifies and addresses potential service level problems within the IBM Notes email environment
  • Standard email, calendar, scheduling, and reservations support
  • Responsible for the creation and maintenance of production email databases

 

Server Support:

  • Performs daily health check of email and database servers
  • Monitors server performance, sizing and space utilization, load balance configuration and backups
  • Responsible for the processing of notification paging and texting through hosted systems

 

Content Filtering:

  • Monitoring and reporting of spam, virus and bulk email processing
  • Quarantine review and removal of unwanted email(s)
  • Required to investigate origin and potential infiltration methods of certain ‘flagged’ emails
  • Works directly with hosted/third party content filtering vendor in the investigation of emails

 

iOS/Android Support: 

  • Sets up email accounts for the receiving and routing of email on mobile devices
  • General support of user configurations and troubleshooting
  • Support of calendar, meeting views and notifications through device

Handheld or user preference security support

 

  1. QUALIFICATIONS:

To perform this position successfully, an individual must be able to consistently execute each essential duty & responsibility as well as consistently show proficiency with the following qualifications.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

  • The ability to handle multiple tasks in a fast paced environment
  • Ability to learn and understand the business processes supported by the team’s software solutions
  • Ability to work independently with minimum supervision and direction
  • Possess strong time management and work ethic

Education and/or Experience:

Years of experience            3-5 years of experience in Information Technology and IBM Notes/Domino email administration

Education preference         4 year degree in IT related course of study

Computer Skills                   3-5 years experience in supporting the implementation of IBM Notes/Domino email databases and account management

Strong knowledge of SMTP, mail routing, HTTP, security,

directories, and replication in a multi-domain global environment

Certifications, etc.              Certified IBM Notes/Domino Email Admin or similar preferred

 

Language Skills:

  • Communicates effectively with business and IT associates
  • Exhibits good written and verbal communication skills
  • Ability to convey a professional and positive image in all situations
  • Possess effective presentation development and delivery skills including the ability to adjust presentations to match appropriate audience
  • Experience in transposing data into clear and concise documents for upper level review
  • Ability to document findings and solutions that address business needs
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We build relationships with companies and brands through honesty and integrity to put the right people in the right positions. We treat all of our clients like family.

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Arc 10 Resources LLC
14460 Falls of Neuse Road ste 149-127, Raleigh, NC 27614

William Carter – Managing Partner
wcarter [at] arc10resources.com
919-637-3664

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