The Broadband Technician will work both inside and outside the home and is responsible for the installation, service, and customer experience of the new Broadband integrated digital TV and high speed Internet services. This individual should be customer focused and committed to ensuring the highest degree of end-user satisfaction, as well as being well versed in the fundamentals of residential customer wiring and installation.
Applicant must have knowledge of installation and handling of Fiber & COAX cable of various sizes and types. Experience with routers and home networking and configuration of computers as well as basic computer skills is required. In addition, this position requires the ability to perform various tests such as signal strength, speed tests, and cable toning and the ability to work within attics and place wiring between walls. Must possess a strong commitment to customer service and an enthusiastic demeanor.
Bilingual in Spanish and English highly desirable.
Company provides Uniform, Vehicle, Fuel, cell phone and work computer. Candidate is required to pass a pre-employment background check and drug/alcohol screen, have a valid Driver’s license, and be able to work flexible hours with the understanding that workdays can be in excess of normal hours, Some weekend and holiday work may be required.
